We offer a full business computer, information, communications, server and network system service (ICST, ICT, IT), from planning and installation, to management and support.

We plan and install efficient computer systems based on your requirements, whether you need a new computer/laptop installing into your existing network, or a whole  network system.

Our service is flexible, we can be either your full ICST Service Provider, or complement your existing IT team.

Some of the services (but not limited to) that we offer are:

• Design and installation of your ICST systems
• Upgrades to your ICST systems
• 24 hour / business hour support manned service-desk
• Friendly, knowledgeable and efficient technicians and support technicians
• Real-time monitoring of your ICST systems
• On-site response (currently in Stoke-on-Trent, Stafford(shire), Manchester, Birmingham surrounding areas)
• Remote-support (via the internet)
• Cloud backup of critical data
• Daily checks of your ICST systems
• Analysis of system performance and advice to help improve your systems.

A detailed list of the services we cover… read more +

• Management and Support of Web Applications (for example: Microsoft Office SharePoint Server 2007, Maconomy, Business Objects)
• Management and authoring of ICST policies
• Installation and Management of Servers (Windows Server 2003 and 2008, IIS 6, IIS 7, Debian Linux based)
• Installation and Management of Email Servers (Spam Titan, Exchange 2003 and 2007)
• Installation and Management of Email Security Gateways (ClamAV, Kapersky, SPAM Titan)
• Installation and Management of Databases (MySql, MS-SQL 2005, MY-SQL 2008)
• Management of DNS and Domains (Bind, MS-DNS 2003/2008)
• Management of Data Storage/File Servers (SAN and NAS) / Microsoft Active Directory
• Installation and Maintenance of Computer Workstations (Windows XP, Vista, 7, and OS X)
• Installation and Management of Core Network (Cisco Routing, Security and Switching)
• Management of ADSL and Leased Line/Private Circuit Connections
• Management of Cisco VPN networks
• Management of Security applications/devices
• Management of VOIP telephone systems
• Management of Mobile devices (PDA, Mobile, Nokia, Windows Based, Active Sync, Mail 4 Exchange)
• Management of External Consultants
• Management of ICST Budget and Purchasing
• Management of ICST Support
• Provide high end/escalated support for desktop systems and services